About SAP Field Service Management
Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to...
Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.
BENEFITS
• Send ETA, and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
• Real time optimization for better utilization in dynamic service environments
• Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
• Highly flexible checklist improving MTTR
• Improved visibility for real customer satisfaction and loyalty
• Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
• Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
• Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
• Full offline support when out of cell coverage gives you true mobility
Previous Versions
Here you can find the changelog of SAP Field Service Management since it was posted on our website on 2020-12-01 21:12:54.
The latest version is 24.04.2 and it was updated on 2024-04-19 17:49:11. See below the changes in each version.
SAP Field Service Management version 24.04.2
Updated At: 2024-04-15
Changes: BUG FIXES
• Removed Autonavi integration
SAP Field Service Management version 24.03.1
Updated At: 2024-03-06
Changes: BUG FIXES
• Crash when opening history of workflow steps for activity
SAP Field Service Management version 24.02.01
Updated At: 2024-02-21
Changes: BUG FIXES
• Addressed an authentication related issue where users were signed out after 24 hours
SAP Field Service Management version 24.02.0
Updated At: 2024-02-12
Changes: NEW FEATURES
• Implement Translations for Workflow Steps
• Align with iOS/Windows when it comes to displaying date/time in smartforms based on the user's selected locale settings
• Add Print & Send functionality after HTML report generation
• Align Equipment Hierarchy Behavior with iOS/Windows
• Allow spaces in filenames when uploading or editing attachments
• Show all child equipments button
• Shell extensions for Webcontainers (Preview program)
• Deeplinking (Preview program)
SAP Field Service Management version 10.21.0
Updated At: 2024-01-15
Changes: NEW FEATURES
• Enable Screen Configuration for Equipment List Element
• Allow the Crew member and leader to see workflow steps and add EMMEs
• Align UDF Date/Time display for invalid values
• Add smart form expression validation option to date/time input
• Handover activities to a crew
SAP Field Service Management version 10.20.0
Updated At: 2023-12-11
Changes: NEW FEATURES
• Support Landscape Orientation on all Screens
SAP Field Service Management version 10.19.1
Updated At: 2023-11-15
Changes: BUG FIXES
• Support for region-based Calendar display of the "First day of the week" will be reverted because issues with the calendar support have been discovered
SAP Field Service Management version 10.18.1
Updated At: 2023-10-26
Changes: BUG FIXES
• Fixed issue when processing large sets of data being exchanged with the backend
SAP Field Service Management version 10.18.0
Updated At: 2023-10-05
Changes: NEW FEATURES
• Session management improvements as well as automatic session renewal
• We're now creating default UdfValues in case an object has related UDFMeta which does not have a matching UDFValue
SAP Field Service Management version 10.17.0
Updated At: 2023-09-14
Changes: NEW FEATURES
• Calculation Element in Smartform supports trigonometric functions like sin, cos, tan and sqrt
• Equipment can be picked via scanning a barcode in Smartforms
• The Permission OBJECTS_IN_THE_SAME_ORG_Level and OBJECTS_IN_THE_SAME_AND_CHILD_ORG_Level are respected on the mobile
• Expression input validation which were set up in the smartform designer are now supported on mobile
• Screen Configuration is now available for the Address screen
Disclaimer
Official Google Play Link
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